Sandy Hyun

Kristen

$88
Oval shaped pendant with a heart in the center. Made with 14KT gold plated over brass, Austrian crystal, and vintage Swarovski crystal. Measures 20" + 2" extender. Handmade in NYC.

 Product Return Requirements 

We are happy to exchange your purchase within 14 days from the time of delivery. If 14 days have gone by since the time of delivery, unfortunately, we can’t accept your return.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Any item not in its original condition, is damaged, missing parts for reasons not due to our error or signs of wear will be denied and shipped back to you.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Once your return is received you will be issued a store credit. Please note we do not offer cash refunds.

  

Sale Items

Only regular priced items may be exchanged. All sale items are final sale.

 

Returns by Mail

To return your product, you should mail your product to:

Arlo and Joy

1 Belfort, Newport Coast, CA 92657

 

Return shipping is the responsibility of the customer. Please note that any original shipping charges are non-refundable, unless you received a damaged or incorrect item.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 Domestic Shipping (U.S.A.)

* We appreciate your business and will process your order in a timely fashion. Orders will be shipped using USPS within 1-2 business days, excluding weekends and holidays. Once your order has been shipped you will receive an email notification with a USPS tracking code. We are not held responsible for any shipping delays due to weather conditions or unforeseen circumstances. If you have any questions about your order please contact us at shop@arloandjoy.com or call us at 1-877-832-9488 

 Domestic Shipping Rates

Standard Shipping Over $75 (3-5 business days) FREE (for domestic orders only)

Standard Flat Rate Shipping (3-5 business days) $4.99

Expedited Shipping (2-3 business days) $12.00 

International Shipping

* We appreciate your business and will process your order in a timely fashion. Orders will be shipped using USPS within 1-3 business days, excluding weekends and holidays. Once your order has been shipped you will receive an email notification with a USPS tracking code. We are not held responsible for any shipping delays due to weather conditions or unforeseen circumstances. If you have any questions about your order please contact us at shop@arloandjoy.com or call us at 1-877-832-9488.

 International Shipping Rates

International shipping rates will be based on the weight of products and will vary due to weight. 

 

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